Greetings Valued Partner
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March 20, 2020
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Last evening we received word from PA Governor Wolf that all non life-sustaining businesses were to close their doors to help stop the spread of the COVID-19 virus. Unfortunately we don't fit in any of the categories that would allow us to remain open. So, as of 8pm on March 19th, we are closed for internal operations, production and manufacturing. We have not been given an expected date when the state will allow us to return to our facility. Wald CEO, Eric Pizzuti, is pursuing a waiver to this closure but we do not have any decision from the state as to being granted this waiver. We will certainly communicate that decision to you.
That being said, we have implemented a contingency plan that has been in place for such an occasion. We all the the capability to work from home and will be doing so until we are allowed to resume operations within our facility. This means that we can still conduct Zoom conference calls and conduct business as usual, other than internal manufacturing. This allows us to accept and process purchase orders for your product requirements, conduct all communications necessary to fulfill customer requests and so on. We will be able to process all purchase orders to third party vendors for shipment to our customers as long as those vendors remain open and able to ship goods.
If you need to contact any individual at Wald, please call in to our main switchboard at 1-800-221-9253 and use the extension directory to direct your call and leave a voicemail. We are monitoring our individual voice mailboxes as well as our email inboxes. We will return your call as soon as possible.
We appreciate your patience while we all try to limit exposure to this virus.
That being said, we have implemented a contingency plan that has been in place for such an occasion. We all the the capability to work from home and will be doing so until we are allowed to resume operations within our facility. This means that we can still conduct Zoom conference calls and conduct business as usual, other than internal manufacturing. This allows us to accept and process purchase orders for your product requirements, conduct all communications necessary to fulfill customer requests and so on. We will be able to process all purchase orders to third party vendors for shipment to our customers as long as those vendors remain open and able to ship goods.
If you need to contact any individual at Wald, please call in to our main switchboard at 1-800-221-9253 and use the extension directory to direct your call and leave a voicemail. We are monitoring our individual voice mailboxes as well as our email inboxes. We will return your call as soon as possible.
We appreciate your patience while we all try to limit exposure to this virus.